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Facebook Messenger + Launch365:
Every Facebook Message, Managed From One Inbox
Connect Facebook Messenger to Launch365 and receive every Facebook message directly in your unified inbox — alongside SMS, web chat, and Google messages. Nexus AI can handle Messenger conversations automatically, responding to leads and booking jobs 24/7.
How Facebook Messenger + Launch365 Works
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Customer Messages on Facebook
Prospect sends a message to your Facebook Business Page
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Message Routes to Launch365 Inbox
Appears alongside SMS, Google, and web chat messages
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Nexus AI Responds Instantly
AI handles the conversation — qualifying and booking automatically
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Job Booked Without Manual Work
Appointment confirmed and synced to your field service software
What You Get
Everything the Facebook Messenger Integration Unlocks
Powerful automation built around how your business actually works.
Unified Inbox
Every Facebook Messenger message lands in your Launch365 Messenger inbox — no more switching between Facebook and your CRM. SMS, Messenger, Google, and web chat all in one place.
Nexus AI for Messenger
Nexus AI responds to Facebook Messenger conversations automatically — answering questions, qualifying leads, and booking appointments 24/7, even when your team is offline.
Facebook Lead Ad Integration
Leads from Facebook Lead Ads route directly into Launch365 — triggering instant SMS and Messenger follow-ups before the lead cools.
CRM Auto-Population
Every Messenger contact is automatically added to your Launch365 CRM — with conversation history, Facebook profile data, and source tag.
Team Notifications
Your team gets notified the moment a Facebook message comes in — and can respond directly from the Launch365 mobile app or dashboard without opening Facebook.
Messenger Analytics
Track Messenger response times, conversation volumes, and conversion rates inside Launch365 reporting — alongside all your other channels.
Real Scenarios
See It In the Real World
How businesses like yours use Facebook Messenger + Launch365 every day.
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Customer sends a Facebook message at 10pm asking for a quote
Nexus AI sees the message in Launch365 → Responds within seconds: 'Hi! Thanks for reaching out. What service are you looking for, and when would you like to schedule?' → Lead replies → Job booked overnight.
02
Facebook Lead Ad fires — customer is browsing competitors
Lead Ad submits → Launch365 sends instant Messenger + SMS follow-up → Nexus AI engages before the competition even checks their email.
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Team member is out — Facebook message comes in
Message routes to Launch365 → Nexus AI handles it automatically → Team sees the full conversation history when they return → No lead lost.
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You want to see all your messages in one place
Launch365 Messenger inbox shows Facebook, SMS, Google, and web chat side by side → No more tab-switching → Your team responds to everything from one screen.
Getting Started
Connect in Minutes
No developers required. Our team helps you connect and configure everything same day.
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Connect Facebook Page
In Launch365 Integrations → Facebook Messenger → authorize with your Facebook Business account and select your page.
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Configure Nexus AI
Set up Nexus AI conversation flows for Messenger — greeting, qualification questions, booking logic, and human handoff rules.
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Go Live
Facebook messages now flow into your unified inbox and are handled by Nexus AI automatically — 24/7.
Ready to Connect Facebook Messenger?
Our onboarding team sets up the integration for you — usually in under 30 minutes.