Dispatch Scout + Launch365: Every Dispatch Event Becomes a Customer Communication
Connect Dispatch Scout to Launch365 and automatically trigger customer texts, review requests, and follow-up campaigns based on real dispatch and job completion events — keeping customers informed without any manual outreach.
Your dispatcher sends a tech to a job in Dispatch Scout
📱
On-the-Way Text Fires Automatically
Customer gets: 'Your tech is on the way! ETA approx 20 minutes.'
✅
Job Completed — Activity Logged
Dispatch Scout logs the completion event with job details
⭐
Review Request + Content Generated
Launch365 requests a review and Local Video Engine creates a mini job
What You Get
Everything the Dispatch Scout Integration Unlocks
Powerful automation built around how your business actually works.
⚡
Real-Time Dispatch Triggers
Every dispatch event in Dispatch Scout triggers the right customer communication in Launch365 — en route texts, arrival confirmations, and completion follow-ups fire automatically.
⭐
Post-Job Review Automation
Job completion events trigger SMS review requests automatically — building your Google and social ratings without any extra admin steps.
⚙️
Local Video Engine Integration
Qualifying completed Dispatch Scout jobs can feed Launch365's Local Video Engine, where sanitized website, GBP, YouTube, and social content packages are prepared for review.
📊
Geo-Tagged Job Records
Dispatch Scout's location data passes through to Launch365, enabling geo-tagged mini jobs and city-level SEO content from every completed service call.
💬
Unified Customer Inbox
Customer replies to any dispatch-triggered text land in your Launch365 Messenger — your whole team can see and respond without needing to check multiple tools.
🎯
Re-engagement From Job History
Use Dispatch Scout job history to build Launch365 segments — re-engage customers by service type, date last serviced, or geographic area with targeted campaigns.
Real Scenarios
See It In the Real World
How businesses like yours use Dispatch Scout + Launch365 every day.
01
Tech is dispatched to an HVAC service call
Dispatch Scout sends dispatch event → Launch365 fires: 'Hi Sarah! Your technician James is on his way. Estimated arrival: 2:30pm. Questions? Just reply!' → Customer knows exactly what to expect.
02
Job completed and logged in Dispatch Scout
Completion event → Launch365 sends review request → Local Video Engine creates a mini job for your Raleigh service area page → SEO content and review generated from one job.
03
You service 30 jobs in one week across 8 cities
Every completion event triggers a mini job → your AI Website gets 30 new geo-tagged content records → Google sees fresh, hyper-local proof you're active in every city you serve.
04
Customer wants to rebook a recurring service
Text comes in: 'When can you come back for our quarterly pest control?' → Routes to Launch365 inbox → Nexus AI responds with available slots and books the follow-up visit.
Getting Started
Connect in Minutes
No developers, no complex setup — our team helps you connect and configure everything same day.
01
🔗
Connect Dispatch Scout
In Launch365 Integrations, select Dispatch Scout and configure the webhook to send job events to Launch365 in real time.
02
⚙️
Configure Event Triggers
Map Dispatch Scout job events (dispatched, arrived, complete) to the right Launch365 automation — confirmations, updates, review requests, content creation.
03
🚀
Start Building Your SEO Footprint
Every dispatched and completed job now fuels your customer communication and your local SEO — simultaneously and automatically.